lat49

Privacy Policy

Customer privacy is important to Lat49. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Lat49 Customer Privacy Policy, we can provide you better service. This statement of privacy explains data collection and use in situations where we request information about you. Please take a moment to read the Lat49 privacy statement to learn how we carefully handle your personal information.

In protecting your privacy rights, Lat49 Media Inc.:

Safeguards customers' information from unauthorized access.
Honors consumers' requests to remove their names from our telephone, e-mail, or mail solicitation lists.
Strives to keep customer records current and accurate.
Collects, maintains and uses customer information that is necessary to provide the most helpful and personalized products and services to meet consumers' needs.
Maintains the confidentiality of customer information when undertaking projects with other companies.
Honors requests from customers for account information collected by the company.

Why we collect personal information

Lat49 collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range of services available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you'd like to hear about. This may occasionally include information from other technology companies about products and services that can add value to your Lat49 products. From time to time, we may also contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.

How we collect personal information

We may collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a seminar, or participate in an online survey. In addition, when you register a new Lat49 product, sign up for Lat49 web-based services, or ask to be included in an email mailing list, the collected information is stored in a secure database.

When we disclose personal information

Lat49 may occasionally share your personal contact information with carefully selected technology companies to keep you informed about related products and services. This is typically done in aggregate form. For example, when new software is released, we may work with the partner company to ensure that you're aware of the latest Lat49 software available. If you do not want to receive promotional information from Lat49 or these technology companies, click here and request that your name be taken off the mailing list.

Lat49 works with other companies that help us deliver Lat49 products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Lat49's policies.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How we protect your personal information

Lat49 safeguards the security of the data you send us with physical, electronic, and managerial procedures. Areas of our site that require you to enter sensitive information such as your credit card number are secured with SSL encryption. Thawte, a trusted Certificate Authority, has supplied us with digital certificates for our web sites. Lat49 does not store any of your credit card information. We send the credit card information to a 3rd party (InternetSecure) to verify and process your payments. All credit card information transmitted to InternetSecure uses 128-bit encryption.

Access to your personal information

If you would like to review other personal information that Lat49 may have about you, contact us.

Collecting other personal information

When you browse Lat49's website, you are able to do so anonymously. Generally, we don't collect personal information when you browse.

In some of our emails to you, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at your destination website. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.

Our companywide commitment to privacy

To ensure that your personal information remains confidential, we communicate these privacy guidelines to every Lat49 employee.

Lat49 does not knowingly solicit personal information from children or send them requests for personal information.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The Lat49 Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.